Caregiving & Elder Care

Are you a caregiver? Many of us are caring for aging parents as well as partners, siblings, children and chosen family members. The Family Care Office can provide you with information and referrals to organizations that can support you in your caregiving, including how to navigate the complex care systems. We can also provide referrals to supports for you and your own wellbeing.

Get guidance on navigating care systems for all ages, with resources and support to manage caregiving responsibilities.
Find support and resources for caregivers, including workshops, counseling, and community connections to ease your caregiving journey.
Do you need to make adjustments to your work or studies? Explore options for working and/or studying while caregiving.
Ontario’s Employment Standards Act has three job-protected leaves employees can use to take time off work to care for a loved one.

Employee and Family Assistance Program

TELUS Health has Family Support Services under which eldercare support is included. Call the Employee and Family Assistance Program — TELUS Health for personal and in-depth assistance with your eldercare concern.

Caregiving & elder care supports from EFAP:

  • Receive an immediate needs assessment and customized family resource packages.
  • Their specialists can speak directly with the person for whom you are caring as part of your needs assessment and provide information on arranging an independent provider for an in-home assessment.
  • Obtain resources pertaining to home care services, understanding long term care and other housing options, dementia care, end-of-life care, and legal referrals for Wills and Powers of Attorney.

You may also register and create an online account to access the TELUS Health website. Find your TELUS Health invitation code in your email or request a code. This will give you access to additional eldercare resources.

Upcoming Events & Workshops

Additional Information

Our Family Care Resource Centre features an extensive list of internal and external community resources pertaining to caregiving organizations, home adaptations, long-term care and respite care options, safety, financial and legal considerations, grief, and more.